Quality Assurance
As a manufacturer, Universal Systems SE, understands the importance of quality. That is why all of our hot melt application systems and components go through an extensive quality assurance process before they leave our facility.
Each technician at Universal Systems has a specialty. For example, building circuit boards, assembling tanks, building & testing pumps, building applicators, winding hoses, pressing in seals and assembling modules, pressing and drilling nozzles, etc. With over 10,000 parts in stock, quality assurance and having a double check (or even triple check) system in place is essential to ensure all of our customers are getting high quality products that will last for years.
Each technician takes immense pride in their work. However, even the best of the best need to be checked. Our typical QA process requires the build technician to go through their assembly process and initial each step, which confirms to the QA technician that they have in fact followed the correct order. This is important since most of the time our build technicians are building multiples of the same product at one time. We want to guarantee that a step is not skipped. After the build technician has initialed their paperwork, the product is then moved to the QA department. A QA professional is assigned to the project and reviews all of the key items on their checklist. Once the component QA is complete, the item is boxed, dated and initialed by the QA professional. The next time you receive an order from us, check to see that there is a green QA sticker with initials on it. That is your QA professional!
For any further questions regarding our QA process or if there are any technical questions you have about any Universal Systems product, please email sales@ussefl.com or call us at (561) 272-5442.
A Class Above the Rest
There are five main components that should go into your search for the right hot melt equipment manufacturer: Innovation, Knowledge, Quality, Price & Compatibility. Universal Systems SE has made it our top priority, over the last four decades, to ensure our customers get all of these. We do not compromise price for service and we stand behind all of our equipment with the strongest warranty program in the industry.
Innovation
Universal Systems SE has just launched our latest product in the ProBilt Series: The ProBilt Phoneix. This on-demand melter system allows packagers to melt and use adhesive only when they need it. The adhesive storage container eliminates the need to manually fill the melter tank, reducing adhesive spillage and waste, while improving safety. Our state of the art adhesive sensor and innovative vacuum technology will automatically fill your tank with adhesive to your desired level.
Universal Systems SE also manufactures 8 lb., 12 lb., 15 lb., 20 lb. and 40 lb. tanks that are the same footprint as most Nordson melters on the market. Our ProBilt systems continue to lead the industry with minimal down-time, easy to operate components and consumer flexibility.
Knowledge
When researching manufacturers to partner with, knowledge and availability are key. Our technicians have over 40 years’ experience in the hot melt industry and can help solve almost every issue you might run in to, because we have seen it all! Universal Systems SE’s facility is located in the United States and we are available for service calls, even if it’s a video conference to walk through any issues you might be experiencing.
Warranty, Price, Compatibility
We stand behind all of our products 100%, which is why we offer the longest warranty in the industry on our ProBilt tanks, 10 years! Also, if you find a cheaper rate from another direct manufacturer, which we are confident you won’t, we will match that price! Whether the pricing is from Nordson, Graco, ITW Dynatec or Robatech. We also ensure that almost all of our equipment is Nordson compatible. This means that even if you bought your main hot melt machine from Nordson you don’t have to stay with them forever. Even if your Nordson melter has been discontinued, such as the 2300 or 300 Series, you can still buy all of your replacement parts from USSE. We will warranty all parts that you buy from us, even if they are being paired with a competitor part.
For more information on Universal Systems SE or the ProBilt Series, please contact us at (561) 272-5442 or email us at sales@ussefl.com.