A Personal Touch
Are you tired of listening to an automated phone system prompting you through a series of directories just to get someone on the phone? Then, after 20 minutes you still get sent to an operator and have to leave a message. At Universal Systems SE, that definitely will not happen. We pride ourselves in the personal relationships that we build with our customers. You will always have a direct sales representative that can help you with quotes and orders, or that will put you in touch with a technician or engineer that can help with any operation related inquiries.
Easy Online Quotes
If you would rather get a formal quote than speak to a sales representative, our website offers easy online quote forms for all of our products. Simply search for the product that you need, or the cross-reference number you may have, in the search box at the top right of our website. Then fill out the custom online quote form. An email will be sent directly to a sales representative who will get back to you within a couple of hours with a formal price quote. It’s quick and hassle free.
Instructional Videos
Universal Systems SE also offers several instructional videos on our YouTube channel. You can watch Meredith and Chris explain how an adhesive melter works, how to set your melter temperature, and even an introduction to the newly launched ProBilt® Phoenix on-demand melter system.
Order Confirmations
At Universal Systems we always want to make sure that you know when your order ships with an estimated time of delivery. At the end of each day, all of our order shipment confirmations get emailed out with your UPS or FedEx tracking numbers. This way you are never left wondering when you are going to get your products.
These amenities add value and a personal touch that not every company in the packaging industry offers. To create your own personal working relationship with Universal Systems, call us today at (561) 272-5442 or email sales@ussefl.com.
A Class Above the Rest
There are five main components that should go into your search for the right hot melt equipment manufacturer: Innovation, Knowledge, Quality, Price & Compatibility. Universal Systems SE has made it our top priority, over the last four decades, to ensure our customers get all of these. We do not compromise price for service and we stand behind all of our equipment with the strongest warranty program in the industry.
Innovation
Universal Systems SE has just launched our latest product in the ProBilt Series: The ProBilt Phoneix. This on-demand melter system allows packagers to melt and use adhesive only when they need it. The adhesive storage container eliminates the need to manually fill the melter tank, reducing adhesive spillage and waste, while improving safety. Our state of the art adhesive sensor and innovative vacuum technology will automatically fill your tank with adhesive to your desired level.
Universal Systems SE also manufactures 8 lb., 12 lb., 15 lb., 20 lb. and 40 lb. tanks that are the same footprint as most Nordson melters on the market. Our ProBilt systems continue to lead the industry with minimal down-time, easy to operate components and consumer flexibility.
Knowledge
When researching manufacturers to partner with, knowledge and availability are key. Our technicians have over 40 years’ experience in the hot melt industry and can help solve almost every issue you might run in to, because we have seen it all! Universal Systems SE’s facility is located in the United States and we are available for service calls, even if it’s a video conference to walk through any issues you might be experiencing.
Warranty, Price, Compatibility
We stand behind all of our products 100%, which is why we offer the longest warranty in the industry on our ProBilt tanks, 10 years! Also, if you find a cheaper rate from another direct manufacturer, which we are confident you won’t, we will match that price! Whether the pricing is from Nordson, Graco, ITW Dynatec or Robatech. We also ensure that almost all of our equipment is Nordson compatible. This means that even if you bought your main hot melt machine from Nordson you don’t have to stay with them forever. Even if your Nordson melter has been discontinued, such as the 2300 or 300 Series, you can still buy all of your replacement parts from USSE. We will warranty all parts that you buy from us, even if they are being paired with a competitor part.
For more information on Universal Systems SE or the ProBilt Series, please contact us at (561) 272-5442 or email us at sales@ussefl.com.