The Importance of Product Support

Universal Systems SE has been manufacturing hot melt equipment since 1981. Starting with hoses and nozzles, then moving into applicators, pumps and tanks. Our first ProBilt tank was launched in 1990. Since then, our melter has only had a couple of generational upgrades. We believe that this is what sets us apart from other hot melt equipment manufacturers in the industry today. We have never believed upgrading our equipment or technology so much that it makes our old tanks in operation obsolete. We have added features and improved upon what we initially launched in 1990, but we have not let technology negatively impact the operational ease of our machines.

USSE believes in the importance of long-term product support and cross compatibility. There are hot melt system manufacturer’s in the industry, like Nordson®, who have discontinued not only production but also product support of their old melters. Both the 2300 series and 3000 series melters, while discontinued by Nordson®, are still in operation in hundreds of packaging facilities across America. Unlike Nordson®, Universal Systems still supports those old melters because we appreciate the fact that many of these melters, similar to the ProBilt melters, continue to run even 20+ years after initial operation. We are one of the only manufacturers in existence to still make and service 2300 & 3000 series pumps.

We also believe in product uniformity across all of our melters. That is why when we designed our melters, we made sure that all of Universal Systems’ ProBilt machines run the same control boards, pumps and tank filters. In most cases, facilities run several ProBilt melters, but only need to stock 1 or 2 of each spare part. That uniformity creates a streamlined and more simplistic inventory process.

As we move deeper into 2021 and our new normal continues to change, think about how the importance of long-term product support and a streamlined inventory process can help keep your packaging lines up and running. For more information about Universal Systems and our ProBilt line of melters please email sales@ussefl.com.

Read More

Packaging in the Pharmaceutical Industry

It’s been a wild ride over the last year, but the pandemic has brought on several advances in the pharmaceutical industry. Hot melt application in the pharmaceutical industry has always been important, but now more than ever. As the US pushes forward with millions of vaccines, each medication needs to be precisely packaged to make sure that it arrives safely to its destination.

Universal Systems manufactures ProBilt Zero Cavity Modules to apply a thin line of hot melt along medication boxes. Zero cavity modules have a very specific look, with a matched needle and nozzle assembly which eliminates minute material pockets that can cause nozzle clogging or dripping. They also come with an E-Z Micro Adjust option to that allows the operator to “dial in” on an exact adhesive extrusion and precise bead placement. This unique technology allows for line operators to place a small amount of glue on a small, predetermined location without creating any stringing. Typically, because of the precision requirements, most zero cavity modules are made with either a .008 or a .012 diameter orifice, so that there can never be too much glue applied.

Because zero cavities have a matched piston nozzle needle and seat, when they finally wear out, most manufacturers require customers to replace the entire module. Universal Systems does not. We manufacture a rebuild kit specifically for zero cavity modules for a fraction of the price of replacing an entire module. Check out our rebuild kits here: https://www.ussefl.com/products/hot-melt-modules/module-rebuild-kits/.

Not many hot melt application manufacturers offer zero-cavity modules. Luckily, here at Universal Systems we have been manufacturing this specific module for over 25 years. If you would like to learn more about zero cavity modules or get a price quote, please reach out to sales@ussefl.com or call (561) 272-5442.

 

Read More

When to Call Your Glue Manufacturer vs. Your Packaging Machinery Technician

With the reopening of many packaging facilities in full swing, here at Universal Systems SE, we are getting a lot of technical calls that pertain to glue and not the packaging machinery itself. Not a lot of technicians realize that some of the problems they are experiencing with their equipment are actually being caused by the glue. By the way, this has always been the case. Since knowledge is power, below are 2 issues that we get a lot of calls about that are glue related and not machine related.

#1 Glue Related Issue – Char

Many line operators and line technicians have experienced char in their hot melt application systems and most of them think that the char is caused by the machine. That is not actually accurate. The hot melt tank will heat the glue, but only to the temperature that is set by the operator. It is very important to understand how recommended temperature ranges effects viscosity which allows the glue to run at its optimal level. Most charring is due to overheating the glue. That char will travel through your application equipment and cause clogs which will require you to replace equipment or its components. However, that will not fix the long-term problem of charring. If the charring is not corrected, when you install the new equipment it will clog again. That is not a machinery issue, that is a glue issue. Our suggestion is to speak with your glue provider and find out all of the specifications on the glue you are using such as ball and ring, optimal temperature and viscosity. That will save you a lot of money in the long run and should reduce any excessive charring.

#2 Glue Related Issue – Coagulation

There is no doubt about it, glue is expensive. In most cases, the glue can be more expensive than the application equipment. The reason is because most facilities use a lot of it. As we all know, the world has been a crazy place this year, and with the re-opening of a lot of packaging plants, comes new, reduced operating budgets. We have heard from a lot of customers that in order to save on costs, they have had to change glue, whether it is moving to a more inexpensive glue, or a system that lays down less glue but with a stronger adhesion. Either way, if you change glue and do not meticulously clean your glue application system, you can have coagulation causing clogs. We recommend cleaning your tank and hoses with Purge Plus or a similar cleaning substance before changing glues.

At Universal Systems SE, we are always happy to help with any issues that you might have. But keep in mind that sometimes, your issue might be something that you need to discuss with your glue manufacturer. In the meantime, please feel free to reach out to us with any questions at tech@ussefl.com.

Read More

How to Obtain Maximum Adhesion on Your Packaging Line

As we return back to work from the shut down earlier this year, facilities may be experiencing several new situations or issues that they have either never dealt with before, or maybe they are new to the industry and need help with understanding how best to operate a high-speed packaging line. We are hearing from a lot of our customers, both old and new, that good adhesion has become a problem. Even though we are moving into the summer and the weather is no longer a potential cause of adhesion issues, there are a few other checklist items that you can walk through to help correct any lack of adhesion.

The first thing to check is the distance of your application gun and nozzle tip to the container or carton you are trying to glue together. If there is too much distance between the tip and the box, the glue could be cooling mid-air, not allowing the cartoner to get full adhesion when moving the box to the folding stage. This solution could be a simple mounting adjustment to lessen the space between the nozzle tip and the box.

Another item to review is the viscosity and melt rate of the glue you are using. It is imperative to educate your line operators on the glue specifications to make sure they are heating it to the correct temperature. On the flip side of that, make sure they are not over-heating it and making the glue too thin, creating a longer open time for the adhesive. Knowing the specifications of your glue will also help you to regulate the amount of glue you are using on your applications, hopefully keeping your operating budget down.

In addition to the above listed items, we also highly recommend regular maintenance on your hot melt system to limit the amount of char building up in the tank. Performing regular maintenance such as changing out tank filters, in-line filters and cleaning out the tank quarterly, will lessen the effects of char through the line. If you do have a lot of char build up, that can and will transfer through the system and onto the box. Too much char mixed in with your glue can be causing adhesion issues. Once the glue dries and hardens around the char, the char can separate from the box.

If you are experiencing any adhesion issues or have any other troubleshooting questions that you would like to review with a technician, please call Universal Systems SE at (561) 272-5442 or email tech@ussefl.com.

Read More

Chillers on Your Manufacturing Line

Now you may be asking yourself, why am I reading about chillers on a hot melt blog? The answer is easy, Universal Systems SE manufactures heated hoses that can be used for transferring many more substances other than glue. And when there are applications that do not include glue, the manufacturing lines may need chillers.

Our heated hoses, while mainly used for high speed packaging glue application, can also be used for heating and transferring a plethora of other materials. Our Teflon lined hoses can transfer anything from candy, make up, wax and much more! Depending on the use and application of different substances, the packaging line can be filling at high rates of speed. Heating and filling formed containers for candle wax, as an example, can be tricky because in this application the wax needs to cool quickly so that it can be formed, packaged and shipped out to end users. One of the most common questions we get in this situation is: How can I keep my forming operation running at a high-speed pace from start to finish? The answer here is chillers. Essentially how a chiller works is it is built into the conveyor line. So, the product would be heated in a melt pot, transferred through the heated hose, dispensed into containers, and then fed along a chiller that is built into the line. The product goes from hot to cool in a matter of seconds.

If you have any other questions on how we can help you keep your production lines running at high-speed capabilities, please reach out to sales@ussefl.com or call to speak with a technician (561) 272-5442.

Read More

The Importance of Air Quality in Packaging

Air quality is important in all aspects of life, but for some reason usually overlooked in packaging lines. Almost all hot melt application equipment will require air to operate, especially if they are pneumatic. Universal Systems’ line of ProBilt™ hot melt equipment utilizes air in several different points of operation. The pneumatic pumps require air in order to shift the actuator and pump the glue through the system. Also, modules require air to open the piston and, in some cases, even to close the piston. Of the two operations in your hot melt application process that require air, it is most important for the pump to receive clean air.

Universal Systems pneumatic pumps are manufactured with extreme precision and delicacy. The most important part of the pump is the actuator, otherwise known as the shifter. The shifter’s main components are the spool and sleeve, which is how the shifter “shifts”. The spool and sleeve are machined in pairs, hand measured, calibrated, cleaned and assembled. The shifter is attached to the side of the pump. If you have a ProBilt™ tank and pump, take a look at the label on the side of the shifter. It reads: “The air supplied to the pump should be dry, filtered and non-lubricated.” If the air supplied to the pump, that goes through the shifter, is lubricated, your shifter will seize over time. The reason is that the oil in the air will build up in the millimeters of space between the shifter spool and sleeve, not allowing it to smoothly shift. If you do have unfiltered air running to your hot melt pump, we sell a ¼ NPT filter regulator that you can attached to the air lines and filter the air before it goes into the pump. Check it out on our website here.

If you have any questions regarding your pneumatic pump or modules, please call us at (561) 272-5442 and one of Universal Systems’ technicians will be happy to help. You can also email sales@ussefl.com.

Read More

Keep Your Melter Clean

Keeping your hot melt adhesive system clean may seem like an impossible task. Take a look at your melter now, it is probably bronzed and blackened with old melted glue. Well guess what…that is what travels through your application system and onto your boxes. Also, do you see all of the little bits of blackened glue? That is called char, and it is a big problem for your equipment. Even though your melter looks like this now, it is possible to keep it clean “ish”. Now, this melter runs in a packaging line, most likely 8 – 12 hours per day, every day, so there is no way that tit is going to stay pristine or even look clean after its first use. However, there are a few tricks of the trade to keep your melter looking good and running even better for decades to come.

Universal Systems SE sells a product called Purge Plus™ that, when used properly, will clean almost any melter. The directions for use are simple:

  • Drain all hot melt from tank reservoir
  • Fill reservoir with Purge Plus™
  • Heat Purge Plus to 350°F – 375°F for approximately 45 minutes
  • Open tank drain valve and remove tank filter assembly
  • Slowly start pump and run Purge Plus™ through the tank manifold and into a meal container until reservoir is empty
  • Stop pump, replace filter assembly and close drain valve
  • Carefully wipe any remaining contaminants from tank reservoir
  • Add new hot melt and recirculate through system
  • Drain one cup from each hose

In addition to cleaning the tank reservoir and heated hot melt hoses, if you are running a ProBilt™ series melter, the exterior is manufactured out of 316 grade stainless steel. So, any stainless steel cleaner will shine the exterior of the tank.

For any additional questions about Purge Plus or how to properly clean your tank and hoses, please call a Universal Systems service technician at (561) 272-5442 or email tech@ussefl.com.

Read More

When Consumers Can’t Open their Boxes

Have you ever purchased a case of soda or carton of coffee cups and can’t get the box open? Of course, we all have. In the packaging industry, especially for hot melt machine manufacturers, that is a red flag. Whenever we get a box that has too much hot glue on it means that the packaging line is not set up properly or not being cleaned regularly.

If you are wondering why too much glue means that the line is not set up properly or not being cleaned regularly it is because one of two issues is occurring (or sometimes even both). The first issue is most likely that the line operators and/or maintenance managers are not cleaning the tank regularly and the lines are clogging up with char, which will subsequently clog nozzles. Instead of cleaning the tanks and hoses, and replacing the tank filter and in-line gun filters, most operations just buy bigger nozzles. If the diameter of the nozzle orifice is larger, then it will allow through more bits of char and not clog up as easily. Unfortunately, this is not a long-term solution. Putting down more hot glue will drive up the amount that facilities spend on adhesive pellets, and ultimately the annoyance will trickle down to the consumer when they can’t get their box open. The solution is simple…utilize Purge Plus to clean your tank every 1,000 hours. For some facilities that could mean cleaning every quarter and for others that could be twice a year, it all depends on the facility. In addition to cleaning the tank and hoses with Purge Plus, make sure that the tank filters are changed every 500 hours. The in-line gun filters should be changed every 150 hours to ensure that no char travels into the gun applicator, through the module and nozzle and onto the box.

The second issue that could cause too much glue on boxes, is that the line was not set up correctly from initial purchase. A lot of cartoners have standard hoses, guns, modules and nozzles that will work for most case packers, but not for all. Make sure to take into consideration the temperature of your packaging facility (which can impact the adhesion and viscosity of the glue as it travels through the application process), the distance that the guns are to the box upon application, and the surface area of the box you are covering. The longer the bead of glue you place, the less likely you are to need a larger diameter nozzle. The shorter the range you are covering, you might need more glue to make sure that maximum adhesion occurs, which means you need a larger diameter nozzle.

If you think you are putting down too much glue on your packaging line and need help, call one of Universal Systems’ technicians at (561) 272-5442. We have the most knowledgeable technicians in the business that can help you with almost any question.

Read More

Heated Hoses Can Transport More Than Adhesives

While adhesive application is Universal Systems’ main focus, several of our customers utilize our heated hoses for more than just adhesive. Our standard line of ClearFlow™ heated hoses can heat up to 450 degrees, run at 240v and have a maximum operating pressure of 1500 psi. We also manufacture custom transfer hoses which run at 120v and typically transfer material that heats at a lower temperature. For example, cosmetics, wax and chocolate or candy.

There are several CPGs out there that utilize heated hoses for more than just packaging. Our hoses can transfer any of the following materials:

  • Cosmetics
  • Chocolate
  • Candy
  • Wax
  • Air
  • Vape Liquid
  • Polyethylene
  • Paint
  • Tar
  • Food Oils
  • Water
  • Ink

One of our clients is a great example of how versatile our hoses are. They are a cosmetic packaging company that recently utilized our services to bottle a hair gel product, specifically made for curly hair. Their conveyer worked methodically to fill the bottle with water, then moved to fill with the hair gel formula. The combination of water and product created a foam, which needed to be eliminated quickly in order to keep the process moving. A spurt of hot air down into the top of the bottle is just what was needed before capping. Our heated hoses transferred, not only the water and hair gel product, but also the hot air needed to eliminate the foam.

We also have several clients who utilize our entire hot melt system to heat wax pellets, transfer them through the heated hoses and fill plastic molds. After the wax is transferred into the form mold, it is then moved to a cooling tray to harden and get ready to package. A separate Universal Systems ProBilt™ system is then used to seal the product box and ultimately the case.

So, if you are interested in utilizing a ProBilt™ system or ClearFlow™ hose for more than just adhesives and final packaging, give us a call and we can help! Please call (800) 848-5018 or email sales@ussefl.com for more information.

 

Read More

Hunting Down Old Adhesive Melter Parts

An interesting fact about the packaging industry that most people don’t realize, is that purchasing agents become avid internet hunters when it comes to finding parts for their old equipment. There are several resources out there, the largest being eBay, for purchasing agents to find and buy parts for their old adhesive melters. The problem is, when buying from a bid platform, you never know what you are going to get. If you are looking for an old part, for a melter that is more than 20 years old, the part you find online could either be used or the wrong part. Also, with most online bid platforms, you get what you get. There are no returns or exchanges for your actual part. And in most cases, you get what you pay for.

Universal Systems SE realizes how important it is to be an online resource of purchasing agents, which is why we have invested in becoming “searchable”. In the last couple of years, we have launched a new website, added more products, and increased the number of cross-reference IDs on our website. We have added pictures, spec sheets and custom contact forms to help purchasing agents get exactly what they need. We are also working on making sure that we show up in the search results when purchasing agents Google old part numbers or manufacturers.

The benefit of buying from USSE is that all of our equipment is new, in stock and you can talk with a technician to make sure it will fit with your current equipment. Another key aspect of working with USSE is our staff of knowledgeable engineers that have been around adhesive melters and packaging line equipment for over 40 years. If you have a question about your old melter, we are most likely the only company in the industry that can answer it.

To test out the knowledge of our technicians, give us a call at (800) 848-5018. We are certain we can get your old equipment back up and running in record time.

Read More